{"id":5583,"date":"2025-05-23T14:05:42","date_gmt":"2025-05-23T14:05:42","guid":{"rendered":"https:\/\/yuka.digital\/?page_id=5583"},"modified":"2026-03-11T09:52:00","modified_gmt":"2026-03-11T09:52:00","slug":"ansprechpartner","status":"publish","type":"page","link":"https:\/\/yuka.digital\/en\/ansprechpartner\/","title":{"rendered":"Points of contact"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5583\" class=\"elementor elementor-5583\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c27a57 e-flex e-con-boxed e-con e-parent\" data-id=\"1c27a57\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9873cac elementor-widget elementor-widget-heading\" data-id=\"9873cac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/yuka.digital\/en\/\">&lt; Back to Home<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3c2982 elementor-widget elementor-widget-heading\" data-id=\"c3c2982\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Technology. Experience. Trust.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5a9a45 elementor-widget elementor-widget-heading\" data-id=\"e5a9a45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Points of Contact<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-574daa1 elementor-widget elementor-widget-image\" data-id=\"574daa1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"1609\" src=\"https:\/\/yuka.digital\/wp-content\/uploads\/2025\/06\/laptop-parcels-table-post-office-scaled.jpg\" class=\"attachment-full size-full wp-image-6523\" alt=\"\" srcset=\"https:\/\/yuka.digital\/wp-content\/uploads\/2025\/06\/laptop-parcels-table-post-office-scaled.jpg 2560w, https:\/\/yuka.digital\/wp-content\/uploads\/2025\/06\/laptop-parcels-table-post-office-300x189.jpg 300w, https:\/\/yuka.digital\/wp-content\/uploads\/2025\/06\/laptop-parcels-table-post-office-1024x644.jpg 1024w, https:\/\/yuka.digital\/wp-content\/uploads\/2025\/06\/laptop-parcels-table-post-office-768x483.jpg 768w, https:\/\/yuka.digital\/wp-content\/uploads\/2025\/06\/laptop-parcels-table-post-office-1536x966.jpg 1536w, https:\/\/yuka.digital\/wp-content\/uploads\/2025\/06\/laptop-parcels-table-post-office-2048x1287.jpg 2048w, https:\/\/yuka.digital\/wp-content\/uploads\/2025\/06\/laptop-parcels-table-post-office-18x12.jpg 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0ec6109 e-flex e-con-boxed e-con e-parent\" data-id=\"0ec6109\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ad76a75 e-con-full e-flex e-con e-child\" data-id=\"ad76a75\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f6bb560 e-con-full e-flex e-con e-child\" data-id=\"f6bb560\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2350096 elementor-widget elementor-widget-heading\" data-id=\"2350096\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"ansprechpartner\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Points of Contact<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60be598 elementor-widget elementor-widget-text-editor\" data-id=\"60be598\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">At Yuka.digital, specialized teams ensure that you always have the right point of contact for every topic. Below, we introduce our departments and their key responsibilities so you can quickly and easily identify whom to reach out to.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58ef98b e-n-tabs-tablet elementor-widget elementor-widget-n-tabs\" data-id=\"58ef98b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"93256075\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-932560751\" data-tab-title-id=\"e-n-tab-title-932560751\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-932560751\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tManagement\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-932560752\" data-tab-title-id=\"e-n-tab-title-932560752\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-932560752\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tSupport\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-932560753\" data-tab-title-id=\"e-n-tab-title-932560753\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-932560753\" style=\"--n-tabs-title-order: 3;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tSales\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-932560754\" data-tab-title-id=\"e-n-tab-title-932560754\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-932560754\" style=\"--n-tabs-title-order: 4;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tRMA\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-932560755\" data-tab-title-id=\"e-n-tab-title-932560755\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-932560755\" style=\"--n-tabs-title-order: 5;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tAdministration\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-932560756\" data-tab-title-id=\"e-n-tab-title-932560756\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"6\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-932560756\" style=\"--n-tabs-title-order: 6;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tAccounting\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-932560757\" data-tab-title-id=\"e-n-tab-title-932560757\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"7\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-932560757\" style=\"--n-tabs-title-order: 7;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tProject Management\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-932560758\" data-tab-title-id=\"e-n-tab-title-932560758\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"8\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-932560758\" style=\"--n-tabs-title-order: 8;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tIT\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-932560759\" data-tab-title-id=\"e-n-tab-title-932560759\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"9\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-932560759\" style=\"--n-tabs-title-order: 9;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tMarketing\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-932560751\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-932560751\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-30e2557 e-con-full e-flex e-con e-child\" data-id=\"30e2557\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-9a12526 e-con-full e-flex e-con e-child\" data-id=\"9a12526\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b397f7 elementor-widget elementor-widget-heading\" data-id=\"9b397f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Gesch\u00e4fts&shy;f\u00fchrung<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c685bc elementor-widget elementor-widget-text-editor\" data-id=\"1c685bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b><span data-contrast=\"auto\">Strategic Partnerships, Corporate Development &amp; Executive Matters<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">The management team is responsible for the strategic direction and development of YUKA.digital. If you wish to discuss long-term partnerships, investments, or key business topics, the management serves as your competent point of contact. It is also your contact for any inquiries that concern the company as a whole.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">E-Mail:<\/span><\/b><a href=\"mailto:info@yuka.digital\"><span data-contrast=\"auto\"> info@yuka.digital<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-932560752\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-932560752\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\"elementor-element elementor-element-5a79baf e-con-full e-flex e-con e-child\" data-id=\"5a79baf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-a4b6e9d e-con-full e-flex e-con e-child\" data-id=\"a4b6e9d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d1329ec elementor-widget elementor-widget-heading\" data-id=\"d1329ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24599a0 elementor-widget elementor-widget-text-editor\" data-id=\"24599a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b><span data-contrast=\"auto\">Product Support, Troubleshooting &amp; Customer Service<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Our technical support team is here to assist you with the practical use of our products and to help resolve any technical issues. Whether you have questions about operation, need to report a malfunction, or require troubleshooting assistance \u2013 our support team responds quickly and competently.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">You can reach technical support by phone, email, or via our online ticket system to ensure your request is handled efficiently.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">E-Mail:<\/span><\/b><a href=\"mailto:support@yuka.digital\"><span data-contrast=\"auto\"> support@yuka.digital<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-932560753\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-932560753\" data-tab-index=\"3\" style=\"--n-tabs-title-order: 3;\" class=\"elementor-element elementor-element-5b7d5d8 e-con-full e-flex e-con e-child\" data-id=\"5b7d5d8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-8f4c8b0 e-con-full e-flex e-con e-child\" data-id=\"8f4c8b0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a2d63d elementor-widget elementor-widget-heading\" data-id=\"0a2d63d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sales<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5bb432 elementor-widget elementor-widget-text-editor\" data-id=\"e5bb432\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b><span data-contrast=\"auto\">Product Consulting, Quotes &amp; Tailored Solutions<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Our sales team is your first point of contact when you are interested in our products and services. Whether you need detailed consulting, a customized quote, or have questions about product options and pricing \u2013 the sales team supports you competently through every stage of your decision-making process.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Additionally, the sales department assists existing customers with expansions and repeat orders, ensuring personal and reliable customer care.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">E-Mail:<\/span><\/b><a href=\"mailto:vertrieb@yuka.digital\"><span data-contrast=\"auto\"> vertrieb@yuka.digital<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-932560754\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-932560754\" data-tab-index=\"4\" style=\"--n-tabs-title-order: 4;\" class=\"elementor-element elementor-element-21326d8 e-con-full e-flex e-con e-child\" data-id=\"21326d8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-b4a2ec1 e-con-full e-flex e-con e-child\" data-id=\"b4a2ec1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5630f88 elementor-widget elementor-widget-heading\" data-id=\"5630f88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RMA (Returns &amp; Complaints)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a47c0c9 elementor-widget elementor-widget-text-editor\" data-id=\"a47c0c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b><span data-contrast=\"auto\">Warranty Processing, Returns &amp; Product Inspections<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">If you need to return a defective product or file a complaint, the RMA department is your direct point of contact. We ensure a straightforward and transparent handling of your returns and warranty cases.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">From the receipt of returned items to inspection and product replacement, the RMA team supports you personally and with a customer-focused approach to ensure your satisfaction.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">E-Mail:<\/span><\/b><a href=\"mailto:rma@yuka.digital\"><span data-contrast=\"auto\"> rma@yuka.digital<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-932560755\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-932560755\" data-tab-index=\"5\" style=\"--n-tabs-title-order: 5;\" class=\"elementor-element elementor-element-c0e6ba3 e-con-full e-flex e-con e-child\" data-id=\"c0e6ba3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-b9bd3c7 e-con-full e-flex e-con e-child\" data-id=\"b9bd3c7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14728c2 elementor-widget elementor-widget-heading\" data-id=\"14728c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Administration<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23db664 elementor-widget elementor-widget-text-editor\" data-id=\"23db664\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b><span data-contrast=\"auto\">Organization, Accounting, Credit Notes, Dunning &amp; Account Blocks<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Our administration department is your central point of contact for a wide range of administrative and organizational matters. It ensures the smooth operation of internal processes and supports the management team.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">In addition, the administration handles all questions related to accounting: invoices and credit notes are reviewed and any discrepancies are clarified together with you.\u00a0<\/span><\/p><p><span data-contrast=\"auto\">In the area of dunning, the administration manages payment reminders and notices to resolve outstanding balances quickly and transparently. If necessary, the administration may initiate the blocking of customer accounts or services \u2013 always with the goal of finding a constructive solution.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">If you have questions about invoices, credit notes, reminders, or account blocks, our administration team is available to provide knowledgeable and reliable support.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">E-Mail:<\/span><\/b><a href=\"mailto:verwaltung@yuka.digital\"><span data-contrast=\"auto\"> verwaltung@yuka.digital<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-932560756\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-932560756\" data-tab-index=\"6\" style=\"--n-tabs-title-order: 6;\" class=\"elementor-element elementor-element-29dd106 e-con-full e-flex e-con e-child\" data-id=\"29dd106\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-5a9ba5b e-con-full e-flex e-con e-child\" data-id=\"5a9ba5b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-797de57 elementor-widget elementor-widget-heading\" data-id=\"797de57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Accounting<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ffcfb1 elementor-widget elementor-widget-text-editor\" data-id=\"3ffcfb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b><span data-contrast=\"auto\">Financial Processing, Payments &amp; Annual Financial Statements<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">The accounting department ensures the correct and transparent handling of all financial transactions between you and Yuka.digital. It processes incoming payments, monitors due dates, and guarantees proper bookkeeping in accordance with legal requirements.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">For specific questions regarding payments, postings, account reconciliations, or annual financial statements, the accounting team is your direct point of contact. Through close cooperation with administration and management, the team ensures that all financial processes run efficiently and remain fully traceable.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">E-Mail:<\/span><\/b><a href=\"mailto:buchhaltung@yuka.digital\"><span data-contrast=\"auto\"> buchhaltung@yuka.digital<\/span><\/a><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-932560757\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-932560757\" data-tab-index=\"7\" style=\"--n-tabs-title-order: 7;\" class=\"elementor-element elementor-element-cf6d3d5 e-con-full e-flex e-con e-child\" data-id=\"cf6d3d5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-1743e73 e-con-full e-flex e-con e-child\" data-id=\"1743e73\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e11a3d elementor-widget elementor-widget-heading\" data-id=\"6e11a3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Project Management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6040ce elementor-widget elementor-widget-text-editor\" data-id=\"b6040ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b><span data-contrast=\"auto\">Planning, coordination &amp; successful execution of your projects<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">The project management team is responsible for planning, coordinating, and executing your projects with Yuka.digital. From defining project objectives and allocating resources to overseeing quality assurance, the team works closely with you to deliver solutions tailored to your needs.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Throughout the entire project lifecycle, project management serves as your central point of contact, ensuring transparent communication and on-time delivery.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">E-Mail:<\/span><\/b><a href=\"mailto:projektleitung@yuka.digital\"><span data-contrast=\"auto\"> projektleitung@yuka.digital<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-932560758\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-932560758\" data-tab-index=\"8\" style=\"--n-tabs-title-order: 8;\" class=\"elementor-element elementor-element-f0abc76 e-con-full e-flex e-con e-child\" data-id=\"f0abc76\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-0977d2f e-con-full e-flex e-con e-child\" data-id=\"0977d2f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c29cf5d elementor-widget elementor-widget-heading\" data-id=\"c29cf5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">IT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b162d1 elementor-widget elementor-widget-text-editor\" data-id=\"3b162d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b><span data-contrast=\"auto\">Technical Infrastructure, Software Solutions &amp; M2M Connectivity<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Our IT department ensures the stable operation and continuous development of Yuka.digital\u2019s technical infrastructure. This includes server administration, support for internal software solutions, and maintaining a secure and high-performance network environment.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">A key focus lies on managing M2M (Machine-to-Machine) connectivity. This includes assigning static IP addresses for our products to ensure reliable communication between devices. The IT department also provides guidance on technical infrastructure questions and supports you in integrating our solutions into your systems.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">E-Mail:<\/span><\/b><a href=\"mailto:it@yuka.digital\"><span data-contrast=\"auto\"> it@yuka.digital<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-932560759\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-932560759\" data-tab-index=\"9\" style=\"--n-tabs-title-order: 9;\" class=\"elementor-element elementor-element-89a6643 e-con-full e-flex e-con e-child\" data-id=\"89a6643\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-551cb48 e-con-full e-flex e-con e-child\" data-id=\"551cb48\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e964bad elementor-widget elementor-widget-heading\" data-id=\"e964bad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Marketing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f166a2 elementor-widget elementor-widget-text-editor\" data-id=\"5f166a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b><span data-contrast=\"auto\">Brand Communication, Media Requests &amp; Partnerships<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">The Marketing team shapes the external presence of Yuka.digital and ensures consistent, audience-focused communication. If you are interested in media collaborations, joint marketing activities, or insights into our brand strategy, Marketing is your reliable point of contact.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Additionally, the team organizes trade fair appearances, advertising campaigns, and press relations to continuously strengthen the visibility of our company.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">E-Mail:<\/span><\/b><a href=\"mailto:marketing@yuka.digital\"><span data-contrast=\"auto\"> marketing@yuka.digital<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c218b3d e-con-full e-flex e-con e-child\" data-id=\"c218b3d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-681007f elementor-widget elementor-widget-heading\" data-id=\"681007f\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"onboarding\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Onboarding<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc4b354 elementor-widget elementor-widget-text-editor\" data-id=\"cc4b354\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b><span data-contrast=\"auto\">Coordination and Implementation of the Necessary Framework for New Customers and Suppliers<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Our onboarding team helps you clarify and implement all necessary conditions for a successful collaboration with Yukatel GmbH \u2013 whether as a customer or a supplier. From collecting the required data to coordinating all internal steps, we ensure that your customer or supplier account is correctly set up and that all prerequisites are met.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">We guide you transparently through the entire onboarding process, answer your questions, and make sure that all necessary parameters and requirements are aligned early, so that the collaboration can start smoothly.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">After the onboarding is completed, a dedicated Yukatel expert will be assigned to you, providing personalized support and serving as your point of contact for all further inquiries.<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">E-Mail: <\/span><\/b><a href=\"mailto:onboarding@yuka.digital\">onboarding@yuka.digital\u00a0<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-24e099e e-con-full e-flex e-con e-child\" data-id=\"24e099e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a5c487 e-con-full e-flex e-con e-child\" data-id=\"5a5c487\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-acd418d elementor-widget elementor-widget-heading\" data-id=\"acd418d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Any questions?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e94646 elementor-widget elementor-widget-text-editor\" data-id=\"8e94646\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">Feel free to use our <a href=\"#Kontakt\" target=\"_self\">contact form<\/a> \u2013 we will forward your inquiry directly to the appropriate department.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>&lt; Zur\u00fcck zur Home Technologie. Erfahrung. Vertrauen. Ihre Ansprechpartner Ihre Ansprechpartner Bei Yuka.digital sorgen spezialisierte Teams daf\u00fcr, dass Sie zu jedem Thema den richtigen Ansprechpartner finden. Hier stellen wir Ihnen unsere Abteilungen mit ihren wichtigsten Aufgaben vor, damit Sie schnell und unkompliziert wissen, an wen Sie sich wenden k\u00f6nnen.\u00a0 Gesch\u00e4ftsf\u00fchrung Support Vertrieb RMA Verwaltung Buchhaltung [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5583","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ansprechpartner - yuka.digital<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/yuka.digital\/en\/ansprechpartner\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ansprechpartner - yuka.digital\" \/>\n<meta property=\"og:description\" content=\"&lt; Zur\u00fcck zur Home Technologie. Erfahrung. Vertrauen. Ihre Ansprechpartner Ihre Ansprechpartner Bei Yuka.digital sorgen spezialisierte Teams daf\u00fcr, dass Sie zu jedem Thema den richtigen Ansprechpartner finden. 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